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  ♡ Featured: Multi-Plates
  ♡ V-Jewellery©
  ♡ Keepsakes
  ♡ Homeware
  ♡ Back In Stock
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  ♡ Limited Stock
  ♡ Add On's
  ♡ 25+ Bulk Buys

  ♡ Gift Card
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  ♡ Download Order Form
  ♡ V-Jewellery© Flyers

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FAQ & Delivery


How do I make payment?

If you don't have PayPal but wish to pay by debit or credit card
please select paypal at checkout as this will give you the card option
as you follow the steps.

How do I give my personalised details?

Please add your personalised details to the comments box when you checkout.
Please read HOW TO PLACE YOUR ORDER this will give
you all details you need and a template guide

How long do I have to wait for my order?

2 WEEKS... As all V-Jewellery products are handmade just by myself.
The wait time is my processing time.
Please note this does not always include delivery time.
If you need for a certain date please add RUSH MY ORDER
listing to your basket with your order.

How do I care for my V-Jewellery?

1. Please do not wear whilst bathing, showering or swimming 
2. Do not subject your jewellery to any undue stress and/or pressure 
3. Do not allow jewellery to come in contact with hairspray, make up,
perfume & substances containing corrosive chemicals 
4. Do not immerse in liquid jewellery cleaner

Is the metal safe to wear & wont cause allergies?

Yes all metal's used for jewellery are Nickel & Lead free...
hypoallergenic so perfectly safe from allergies and wont fade,
discolor or turn your skin green

Do you give bulk discounts?

Yes on selected products   -   25+ Saving 25%   -   60+ Saving 35%
View all BULK BUYS

Can I get a refund or exchange?

Due to vast majority of V-Jewellery products being personalised

This saves on buyer return charges, as you won't have to return
as long as I recieve a clear photo showing the fault in detail via FACEBOOK PAGE
message or email. I then will send your replacement/exchange out at my cost.

Dependant on the fault I'll give you the option of replacement or
exchange for another product to same value of the original product.

Some faults can easily be corrected so please get in contact to give me
the chance to correct before leaving your review.

If your product is not faulty and not personalised and you have
changed your mind then you are welcome to return for an exchange
to the same value of the product within 7 days of you receiving your order.

Buyer pays return delivery. Signed for recommended... any other way would
be at your own risk & for the exchange product (1st signed for £3)


How much is uk delivery?

*Framed Keepsakes - £4.55 
these will be combined when buy more than 1
purchased with other products you only pay frame postage.

How much is Special Next Day delivery?

Once your orders completed & dispatched,
you will receive guaranteed next day by 1pm.
SPECIAL NEXT DAY DELIVERY listing... add to basket if required.

How much is International delivery?

Austraila:  £9.00 ~ 5 - 7 Days 
  Austria/Belgium/France/Germany/Italy/Ireland/Russia/Spain:  £8.20 ~ 3 - 5 Days 
   Canada/Usa: £8.80 ~ 5 - 7 Days
Please expect longer delivery times for international

Can I track my order?

Yes... Please contact me for your tracking number. 

Once posted I always obtained proof of postage.
I'm not responsible for royal mail therefore once Ive posted please allow
for royal mail delivery times. If your parcel doesn't arrive within 14 working days.

The 15th day is when royal mail class parcels as lost. Which is then when I will
complete your order again and send out as soon as possible.